Card
Interlace is an Issuer/Processor connected to VisaDPS
This section describes the use cases related to the card issuance, processing, and handling of card controls as part of a program.
Interlace provides optionality for our banks and their partners to offer card servcies either through the Interlace platform or through the bank or partner card provider.
Infinant is a certified third-party agent of Visa DPS and leverages their latest Forward platform to offer virtual and physical card issuance, card processing, card controls and fraud monitoring.
Interlace supports debit and prepaid card use cases for consumer and business.
Infinant also currently supports banks and programs which are using an existing card issuer and processor. Interlace has flexibility to interface the external card issuer to our virtual ledger and payment processor modules.
Infinant offers a full range of debit card services to help unlock the digital banking experience for your customers and take advantage of offering a card program that will build customer loyalty and serve as a revenue stream.
Our Interlace platform supports the ability to issue a digital card for immediate access or a physical card to keep on hand, provide controls to manage the card throughout its lifecycle, and allow the cardholder to view transactions and dispute unauthorized activity.
These additional card management capabilities will allow you to not only initiate new debit cards for your customers but also to build loyal customers with needed card authorizations, card controls, and dispute resolution.
At a summary level, the Card system includes the following capabilities.
Transaction Processing
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We’ll configure your bank with a base set of authorization and fraud decisioning logic, and provide each program with a customizable fraud ruleset based on fraud trends. Things like specific MCC limits, geolocation decisioning, P2P limits etc. We also utilize Visa’s VAA (Visa Advanced Authorization) score and Visa DPS’ unique Falcon score to determine suspicious activity. VAA is built on cloud-based risk models and utilizes machine-learning to enhance its effectiveness and uses both bank specific history as well as Visa-wide trends.
Interlace will support single point settlement for all card related transactions across multiple programs to Visa each day. Visa requires one net Settlement for the bank so we will break out that settlement into each program account and fund the VDPS wire settlement. Program interchange, fees, chargebacks etc. will all be accounted for in each program account.We have an hourly recon process throughout the day to make sure transactions are being posted in real-time and can identify any exceptions that need to be manually posted.
The bank will be enabled to receive Settlement reports for verification. We also provide monthly reports for things like card totals, chargeback totals, daily spend totals. And Visa DPS will provide a quarterly operating cert. report to assist with the quarterly reporting requirements.
Card Transaction Processing can be configured to work with any compatible processor. Transaction processing manages a series of conditions when determining whether a transaction should be approved or not. The Auth transaction can come in as ISO20022, ISO8583 or JSON.
Card Issuing
Through our partnership with Visa DPS we facilitate card production and inventory management through CPI. They can manage inventory for multiple BIN ranges, each with their own card design.
We provide Digital Issuance to have immediate access to the card while physical is shipped, or simply digital only if they don’t want a physical card.
And we support the option to enable in-app push provisioning to digital wallets, helping further provide the full digital banking experience.
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Interlace API support additional key functions including:
- PIN reset
- Activate card
- Lost/Stolen card reissue
Card Management
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Our Interlace Console is built with all the tools necessary to manage the card, assist with any cardholder inquiries, and the ability to submit and track cardholder disputes. View declined transactions to help troubleshoot and approve legitimate transactions, increase daily limits, activate/deactivate the card. You can also allow the cardholder to freeze/unfreeze their card at will that provide an enhanced level of security and control for your cardholders.
Interlace supports various card controls including MCC restrictions, limits, blocks/unblock, freeze/unfreeze.
Dispute Management
Infinant supports the intake of card transaction disputes that flow into our Case Management system, either directly from the cardholder via an API call OR by a CSR through our Interlace Console. Here the bank’s dispute team will have the ability to work new dispute cases in accordance with Reg. E timeframes and track them all the way to closure. Once the dispute is approved, the bank can issue provisional credits and forward the case to be submitted to Visa. Infinant does not play a part in the program management nor compliance aspects of disputes.
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Infinant employs the Visa DPS Dispute Team, DAS, to submit the disputes and pursue chargeback recovery, working with the bank as needed. Any updates to the dispute case will be uploaded to the Interlace Case Management and made available for your dispute team to review/respond as necessary.
Updated 2 months ago
What’s Next
Take a deep dive into our Card Guides: