Account Activity Status

In addition to Account State Management, accounts also have an account status attribute that tracks user or bank activity against an individual account. This is required by state law to track account status.
Account Activity statuses include Active, Inactive, Dormant or in Escheatment. The Interlace platform can be configured to track activity types that trigger the appropriate rules to track this based on our bank’s requirements.

The Activity Statuses are governed by the state you reside in and require different actions be taken to move from 1 Activity Status to another with different time periods, as illustrated by the above diagram.

Activity Status	Description	Inactivity Period
Active	Account is Active, and transactions are occurring frequently enough to keep the account open.	X ≤ 6 months
Inactive	Account is Inactive based on no activity for the last X months. Any user activity on the account can put it back in an Active state.	6 ≤ X ≤ 12 months
Dormant	An account is Dormant after X months of no activity. In this state a CSR and Case Manager must work together to Reactivate the account.	1 ≤ X ≤ 3 years
Escheatment	An account goes into Escheatment after X years of inactivity. Only the state can ask for it to be reactivated.	3 years ≤ X

User Activity

User Activity is triggered either by the end user in the FinTech application or through speaking to a CSR. The following activities trigger updates to the Account Activity:

Money Movement Activities	Description
Internal Transfers	Money movement between 2 virtual accounts on our platform
ODFI ACH	FinTech App originated ACH transfers
Outgoing Wires	FinTech App originated wires
ACH Disputes	FinTech App initiating an ACH dispute

Account Activities	Description
Account Inquiry	FinTech triggering an account inquiry
Transaction History Lookup	FinTech looking up account history
Account Updates	FinTech updating an account
Add Account Owner	FinTech adding an account owner
Add Account Beneficiary	FinTech adding an account beneficiary
Download Statements	FinTech downloading a statement

Card Activities	Description
Dispute Transactions	FinTech App initiating a Card Dispute
Card Transactions	Virtual or Physical Card transaction
Card Activations	FinTech App activating a card
Reissue Card	FinTech App requesting a card to be reissued
Add Card	FinTech App requesting an additional card

CSR Activities	Description
CSR Account look-up	CSR searching and looking up an account for a customer in Console
CSR Transaction History Lookup	CSR reviewing account transactions in Console
CSR Download Transactions	CSR downloading transactions for a customer

curl --request PATCH \
     --url https://api.infinant.com/interlace/v1/accounts/accountId/activity \
     --header 'accept: application/json' \
     --header 'content-type: application/json'

{
  "depositAccount": {
    "accountId": "791aa807-a0a5-437a-ae05-142241671aa0",
    "error": {
      "code": "00",
      "message": "SUCCESS"
    },
    "accountType": "SAVINGS",
    "accountNumber": "646546132123",
    "accountNumberDisplay": "646-546-132-123",
    "productName": "Savings Product",
    "nickname": "My Personal Account",
    "status": "OPEN",
    "activity": "ACTIVE",
    "description": "Account Description",
    "currency": {
      "currencyRate": 1,
      "currencyCode": "USD",
      "originalCurrencyCode": "USD"
    },
    "fiAttributes": [
      {
        "name": "Attribute Name",
        "value": "Attribute Value"
      }
    ],
    "accountTitles": [
      "Account Title"
    ],
    "parentAccountId": "",
    "lineOfBusiness": "Consumer",
    "routingTransitNumber": "4564548",
    "balanceType": "ASSET",
    "contact": {
      "holders": [
        {
          "customerId": "17434954032",
          "customerNbr": "45689756",
          "name": {
            "first": "Jhon",
            "middle": "Paul",
            "last": "Smith",
            "suffix": "Jr.",
            "prefix": "Mr.",
            "company": ""
          },
          "taxId": "*****4532",
          "taxIdCountry": "US",
          "governmentId": "GOVERNMENT-ID1",
          "contact": {
            "email": [
              "[email protected]"
            ],
            "addresses": [
              {
                "line1": "3707 Kenwood Place",
                "line2": "Apt. 402",
                "line3": "",
                "city": "Oakland",
                "state": "Mississippi",
                "region": "",
                "postalCode": "38948",
                "country": "US",
                "type": "HOME"
              }
            ],
            "telephones": [
              {
                "type": "HOME",
                "country": "USD",
                "number": "(555) 555-1234"
              }
            ]
          }
        }
      ],
      "emails": [
        "[email protected]"
      ]
    },
    "interestRate": 10,
    "interestRateType": "FIXED",
    "interestRateAsOf": "2021-07-15T14:46:41.375Z",
    "priorInterestRate": 0,
    "transferIn": true,
    "transferOut": true,
    "billPayStatus": "ACTIVE",
    "micrNumber": "",
    "lastActivityDate": "2021-07-15",
    "accountOpenDate": "2021-07-15T14:46:41.375Z",
    "rewardProgramId": "RW-00123",
    "transactionsIncluded": false,
    "balanceAsOf": "2021-07-15T14:46:41.375Z",
    "currentBalance": 3500,
    "openingDayBalance": 0,
    "availableBalance": 3500,
    "annualPercentageYield": 0,
    "interestYtd": 0,
    "term": 0,
    "maturityDate": "2021-07-15"
  }
}

User Activity

What’s Next